The Problem of Anger
In the most general sense, anger is a feeling or emotion that ranges from mild irritation to intense fury and rage. Anger is a natural response to those situations where we feel threatened, we believe harm will come to us, or we believe that another person has unnecessarily wronged us. We may also become angry when we feel another person, like a child or someone close to us, is being threatened or harmed. In addition, anger may result from frustration when our needs, desires, and goals are not being met. When we become angry, we may lose our patience and act impulsively, aggressively, or violently.
People often confuse anger with aggression. Aggression is behavior that is intended to cause harm to another person or damage property. This behavior can include verbal abuse, threats, or violent acts. Anger, on the other hand, is an emotion and does not necessarily lead to aggression. Therefore, a person can become angry without acting aggressively.
A term related to anger and aggression is hostility. Hostility refers to a complex set of attitudes and judgments that motivate aggressive behaviors. Whereas anger is an emotion and aggression is a behavior, hostility is an attitude that involves disliking others and evaluating
When Does Anger Become a Problem?
Anger becomes a problem when it is felt too intensely, is felt too frequently, or is expressed
inappropriately. Feeling anger too intensely or frequently places extreme physical strain on the
body. During prolonged and frequent episodes of anger, certain divisions of the nervous system
become highly activated. Consequently, blood pressure and heart rate increase and stay
elevated for long periods. This stress on the body may produce many different health problems,
such as hypertension, heart disease, and diminished immune system efficiency. Thus, from a
health standpoint, avoiding physical illness is a motivation for controlling anger.
Another compelling reason to control anger concerns the negative consequences that result
from expressing anger inappropriately. In the extreme, anger may lead to violence or physical
aggression, which can result in numerous negative consequences, such as being arrested or
jailed, being physically injured, being retaliated against, losing loved ones, being terminated
from a substance abuse treatment or social service program, or feeling guilt, shame, or regret.
Even when anger does not lead to violence, the inappropriate expression of anger, such as verbal abuse or intimidating or threatening behavior, often results in negative consequences. For example, it is likely that others will develop fear, resentment, and lack of trust toward those
who subject them to angry outbursts, which may cause alienation from individuals, such as
family members, friends, and coworkers.
The inappropriate expression of anger initially has many apparent payoffs. One payoff is being
able to manipulate and control others through aggressive and intimidating behavior; others
may comply with a person's demands because they fear verbal threats or violence. Another
payoff is the release of tension that occurs when one loses his or her temper and acts aggressively.
Although the individual may feel better after an angry outburst, everyone else may feel worse.
In the long term, these initial payoffs lead to negative consequences. For this reason
they are called "apparent" payoffs because the long-term negative consequences far outweigh
the short-term gains. For example, consider a father who persuades his children to comply with
his demands by using an angry tone of voice and threatening gestures. These behaviors imply
to the children that they will receive physical harm if they are not obedient. The immediate payoff for the father is that the children obey his commands. The long-term consequence, however, may be that the children learn to fear or dislike him and become emotionally detached from him. As they grow older, they may avoid contact with him or refuse to see him altogether.
Myths About Anger
Anger as a Habitual Response
- Myth #1: Anger Is Inherited. One misconception or myth about anger is that the way we
express anger is inherited and cannot be changed. Sometimes, we may hear someone say, "I
inherited my anger from my father; that's just the way I am." This statement implies that the
expression of anger is a fixed and unalterable set of behaviors. Evidence from research studies,
however, indicates that people are not born with set, specific ways of expressing anger.
These studies show, rather, that because the expression of anger is learned behavior, more
appropriate ways of expressing anger also can be learned.
It is well established that much of people's behavior is learned by observing others, particularly
influential people. These people include parents, family members, and friends. If children
observe parents expressing anger through aggressive acts, such as verbal abuse and violence,
it is very likely that they will learn to express anger in similar ways. Fortunately, this behavior
can be changed by learning new and appropriate ways of anger expression. It is not necessary
to continue to express anger by aggressive and violent means.
- Myth #2: Anger Automatically Leads to Aggression. A related myth involves the misconception that the only effective way to express anger is through aggression. It is commonly thought that anger is something that builds and escalates to the point of an aggressive outburst. As has been said, however, anger does not necessarily lead to aggression. In fact, effective anger management involves controlling the escalation of anger by learning assertiveness skills, changing negative and hostile "self-talk," challenging irrational beliefs, and employing a variety of behavioral strategies.
- Myth #3: People Must Be Aggressive To Get What They Want. Many people confuse assertiveness with aggression. The goal of aggression is to dominate, intimidate, harm, or injure another person-to win at any cost. Conversely, the goal of assertiveness is to express feelings of anger in a way that is respectful of other people. For example, if you were upset because a friend was repeatedly late for meetings, you could respond by shouting obscenities and name-calling. This approach is an attack on the other person rather than an attempt to address the behavior that you find frustrating or anger provoking.
An assertive way of handling this situation might be to say, "When you are late for a meeting with me, I get pretty frustrated. I wish that you would be on time more often." This statement expresses your feelings of frustration and dissatisfaction and communicates how you would like the situation changed. This expression does not blame or threaten the other person and minimizes the chance of causing emotional harm.
- Myth #4: Venting Anger Is Always Desirable. For many years, the popular belief among numerous mental health professionals and laymen was that the aggressive expression of anger, such as screaming or beating on pillows, was healthy and therapeutic. Research studies have found, however, that people who vent their anger aggressively simply get better at being angry (Berkowitz, 1970; Murray, 1985; Straus, Gelles, & Steinmetz, 1980). In other words, venting
anger in an aggressive manner reinforces aggressive behavior.
Not only is the expression of anger learned, but it can become a routine, familiar, and predictable response to a variety of situations. When anger is displayed frequently and aggressively, it can become a maladaptive habit because it results in negative consequences. Habits, by definition, are performed over and over again, without thinking. People with anger management problems often resort to aggressive displays of anger to solve their problems, without thinking about the negative consequences they may suffer or the debilitating effects it may have on the people around them.
Breaking the Anger Habit
Becoming Aware of Anger. To break the anger habit, you must develop an awareness of the
events, circumstances, and behaviors of others that "trigger" your anger. This awareness also
involves understanding the negative consequences that result from anger. For example, you may be in line at the supermarket and become impatient because the lines are too long. You could become angry, then boisterously demand that the checkout clerk call for more help. As your anger escalates, you may become involved in a heated exchange with the clerk or another customer. The store manager may respond by having a security officer remove you from the store. The negative consequences that result from this event are not getting the groceries that you wanted and the embarrassment and humiliation you suffer from being removed from the store.
Strategies for Controlling Anger. In addition to becoming aware of anger, you need to develop strategies to effectively manage it. These strategies can be used to stop the escalation of anger before you lose control and experience negative consequences. An effective set of
strategies for controlling anger should include both immediate and preventive strategies.
Immediate strategies include taking a timeout, deep-breathing exercises, and thought stopping. Preventive strategies include developing an exercise program and changing your irrational beliefs. One example of an immediate anger management strategy worth exploring at this point is the timeout. The timeout can be used formally or informally. For now, we will only describe the informal use of a timeout. This use involves leaving a situation if you feel your anger is escalating out of control. For example, you may be a passenger on a crowded bus and become angry because you perceive that people are deliberately bumping into you. In this situation, you can simply get off the bus and wait for a less crowded bus.
The informal use of a timeout may also involve stopping yourself from engaging in a discussion or argument if you feel that you are becoming too angry. In these situations, it may be helpful to actually call a timeout or to give the timeout sign with your hands. This lets the other person know that you wish to immediately stop talking about the topic and are becoming frustrated, upset, or angry.
Adapted from: Reilly PM and Shopshire MS. Anger Management for Substance Abuse and Mental Health
Clients: A Cognitive Behavioral Therapy Manual. DHHS Pub. No. (SMA) 02-3661. Rockville, MD:
Center for Substance Abuse Treatment, Substance Abuse and Mental Health Services
Page last modified/reviewed on January 6, 2012